Shipping Policy

Thank you for shopping with Glow! We're committed to getting your order to you as quickly and safely as possible.

Processing Time

All orders are processed within 1–3 business days. Orders are not processed or shipped on weekends or public holidays. You'll receive a confirmation email with tracking details once your order has been dispatched.

Shipping Destinations

We ship worldwide — including the UK, Europe, and beyond!

Shipping Rates & Estimated Delivery Times

United Kingdom

• Standard Shipping: 3–5 business days
• Express Shipping: 1–2 business days

Europe

• Standard Shipping: 5–10 business days
• Express Shipping: 3–5 business days

Rest of the World

• Standard Shipping: 7–21 business days
• Express Shipping: 5–10 business days

Customs, Duties & Taxes

Glow ships internationally and we want to be transparent about potential additional costs. Orders shipped outside the UK may be subject to customs duties, taxes, and import fees upon arrival in the destination country. These charges are the responsibility of the customer and are not included in your order total or shipping cost. We recommend checking with your local customs office for more information before placing your order.

Lost or Delayed Shipments

If your order hasn't arrived within the estimated timeframe, please contact us at [your email address] and we'll do our best to help resolve the issue.